Always come to the installation and maintenance without eye makeup. Makeup removal is not included in the service price or the reserved time. Makeup residue can affect the durability of your eyelashes.

Wash your eyelashes just before the service with a detergent intended for washing eyelashes, either at home or make time to wash your eyelashes at the treatment center before your appointment. We have the necessary products for this in the customer toilet. If necessary, I will wash your eyelashes before installing new fibers, but it is out of your installation time.
You can become allergic to eyelash glue, like any chemical. The reaction may not necessarily occur immediately after the first application, but it can also occur after several services or several years of exposure. You can become sensitized to chemicals both through the skin and through inhalation. Sensitization is individual and may be hereditary. An allergy caused by eyelash glue usually always reacts with skin symptoms, such as swelling or a rash around the eyes. In the event of an allergic reaction, I recommend allergy medication and immediate removal of the eyelashes as first aid. Please contact me. In case of severe reactions, you should seek medical attention.
The age limit for eyelash extensions is 18 years
Book a maintenance appointment according to the density of your own eyelashes and your maintenance interval. (instructions in the online appointment booking) If you have only a few eyelashes left (less than 25%) or it has been more than 5 weeks since your last maintenance, book an appointment for new eyelashes.'

Eyelashes fall out 3-5 times a day and there are a total of 80-120 lashes on one eye. Let's assume that you lose three lashes a day: after two weeks you have lost 42 lashes, after 3 weeks 63. The maintenance interval is therefore very personal, as is the type of lashes that can be made for you. Eyelash maintenance is done every 2-4 weeks, depending on your taste and your own lash cycle.

Products that contain oils should not be used in the eye area. High oil concentrations in products can affect the adhesive surface. Oils dissolve eyelash glue and then the extension fibers fall out prematurely. Internally taken oil products, such as omega 3 and other cod liver oil preparations, can also affect durability.

Mascara should not be used with eyelash extensions. Using mascara with volume eyelashes is completely prohibited because it ruins the fans. Read more about permitted products

Washing your eyelashes (just washing with water is not enough) is really important, as it keeps your eyelashes clean and the volume fans stay beautifully open.

If you do a lot of exercise, you should always wash your eyelashes after sweating.

You should wash your eyelashes daily with a cleanser designed for washing eyelashes.

After application and maintenance, you should avoid saunas, sweating and applying makeup around the eyes for the next 24 hours

After washing, brush the lashes after they have dried first.

Dry the lashes with a towel or paper towel, pressing them from above. Do not rub or pull the towel along the lashes. Similarly, the cool air of a hair dryer can be used for drying if you do it from a sufficient distance.

Rinse the lashes with water.

Wet the lashes with water and apply the foamy cleansing product to the lashes and eyelids either with your fingers, a cleansing brush or a wand. Do not rub or massage the lashes vigorously, but apply the product in the direction of the lashes.

I recommend using foamy products as a cleansing product. The foam penetrates between the lashes without hard rubbing, which also prevents excessive mechanical stress on the lashes

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An allergic reaction is not caused by the manufacturer, but by the customer becoming sensitized to the eyelash glue, in which case the reaction is not covered by the warranty. If you have an allergic reaction, I will remove the lashes free of charge.

The warranty is only valid if the customer has followed the care instructions 100%.

Your lashes have a one-week warranty. In practice, this means that if there are any problems with your lashes, you have a week to notify the facility/service center about the problem and book an appointment as soon as possible for an inspection and possible warranty service